ALD Support Services

ALD Automotive services for the management of your mobility.

Here you will find information and services for the maintenance of your vehicle, you support network and the tools to manage online claims.


Informations and support

  • Service centers
    Check out our affiliated service centers near you. You can search by location, type of service or category of vehicle. Find a service center.
  • Damage Notification
    In the event of an accident with and without counterpart, you can fill out the online form and download the file of the complaint to bring it to a Center selected by subsidized ALD service network.  Fill out the form online.
  • Driver's Guide
    Discover all the services for you. Click here.



ACI Direct Service 

  • Italy Toll-Free number 
    800 826 001
  • Foreign Number
    00 39 02 66165605

Available h24 7/7

Customer Service

  • Italy Toll-Free number 
    800 426 426
  • Foreign Number
    00 39 06 65 19 20 85

Available mon-fri, from 8.30 am  to 6 pm

  • e-mail to receive support or further information

  • e-mail to send a complaint


Toll-free Number
800 737475